Frequently Asked Questions
Plain answers about what home watch is, what it covers, and where it stops.
The Del Mar fairgrounds across the lagoon. Photo: Mds08011, CC BY 4.0
Home watch is a scheduled visual inspection of a home while the owner is away. House Hawk visits the interior and exterior on a regular schedule, follows a checklist built for your home, and sends a photo-documented report after every visit.
Owners of second homes, seasonal homes and any house that sits empty for weeks or months at a time in Rancho Santa Fe, Fairbanks Ranch, Del Mar, Solana Beach, Encinitas, Carlsbad and La Jolla.
Doors, windows, gates and entry points; visible signs of leaks, moisture, pests or damage; HVAC and thermostat; lights and agreed systems; faucets, toilets and plumbing fixtures; refrigerators, freezers and agreed appliances; a visual check of the electrical panel; and patios, balconies, yards, pools and exterior areas.
Every visit ends with a photo-documented report. If an issue is discovered you are notified promptly, not at the next visit.
No. When an issue is identified, our role is to observe, document, notify, and, when authorized, help coordinate the appropriate qualified professional.
No. Home Watch is a visual property observation and reporting service. It is not a substitute for licensed security, contracting, inspection, or emergency services. House Hawk does not provide security guard, patrol or law-enforcement services.
No. House Hawk does not provide home inspections for real estate transactions, insurance inspections or insurance adjusting.
Yes. Vendor access and appointment coordination is part of the service, including meeting approved contractors, housekeepers, landscapers and pool services, and checking that scheduled work appears to have been completed.
Yes. Pre-arrival home preparation and post-departure checks are both available, scheduled around your travel.
Storm and severe-weather follow-up visits check for visible damage and water intrusion, with a photo report of what was found.
Emergency property visits are available when possible. House Hawk is not an emergency service. For fire, a break-in or anything dangerous, call 911 first.
No one honestly can. House Hawk does not offer guarantees against burglary, vandalism, leaks, fire, equipment failure or other property damage. The service exists to spot visible issues early and keep you informed.
Call or send the contact form. The first step is a walkthrough of the home with you, where the checklist and visit schedule are agreed before any visits begin.
What we do not provide
The edges of the service.
Home Watch is a visual property observation and reporting service. It is not a substitute for licensed security, contracting, inspection, or emergency services.
When an issue is identified, our role is to observe, document, notify, and, when authorized, help coordinate the appropriate qualified professional.
- Security guard or patrol services
- Law-enforcement services
- Home inspections for real estate transactions
- Licensed electrical, plumbing, HVAC, roofing, or other contractor services
- Pest-control services
- Pool maintenance or repair
- Major repairs or construction
- Insurance inspections or insurance adjusting
- Guarantees against burglary, vandalism, leaks, fire, equipment failure, or other property damage
A conversation first
Tell us about the home, and when you're away.
We will walk the property with you, build its checklist, and agree on a visit schedule before anything starts.